Product Returns
Nina Candle Co. Return Policy
Satisfaction guaranteed! But before you return your product, please note that we occasionally have people request to return their candle product because it produces too much smoke. We nearly always find that the wick isn't properly trimmed - which is what makes a candle produce too much smoke! We urge you to try trimming the wick or wicks as described on the product labeling before returning a candle for this reason. We wouldn't want you to pay for shipping the candle back to us when such a simple fix is easily accomplished! If you still need to return the product, please return the unused (or slightly used) product for exchange or refund within 60 days of your purchase. Be sure to keep your receipt to make it easier for you.Please complete the form below to request an RMA number.